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Effective Date: Jan 2025

ETC InfoSolutions, We respects the privacy of our users. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect your information. By using our software, products, or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information when you use our software or interact with us:

  • Personal Information: This includes any information that can be used to identify you personally, such as your name, email address, phone number, and billing information.
  • Usage Data: We may collect information about how you use our software, including your IP address, device type, browser type, and information on how you interact with our software (e.g., features accessed, pages visited).
  • Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to improve the user experience and collect usage data.

2. How We Use Your Information

We may use the collected information for the following purposes:

  • To provide, maintain, and improve our software and services.
  • To personalize your experience and tailor our software to your preferences.
  • To process transactions and manage billing.
  • To send you notifications about updates, offers, and other communications related to our software.
  • To analyze usage patterns and improve the functionality and performance of our software.
  • To comply with legal obligations and protect our rights.

3. Data Sharing and Disclosure

We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your data with trusted third-party service providers who assist us in operating our software, conducting business, or providing services to you, subject to confidentiality agreements.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our company, your personal information may be transferred to the new owner.
  • Legal Compliance: We may disclose your personal information if required by law or to protect our legal rights, such as in response to a subpoena or legal request.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request that we update or correct your personal data if it is inaccurate.
  • Deletion: You can request that we delete your personal data, subject to certain exceptions (e.g., if we need to retain it for legal or business purposes).
  • Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

If you wish to exercise any of your rights or have any concerns about how we handle your data, please contact us at [email address or contact information].

6. Children’s Privacy

Our software is not intended for children under the age of [13/16], and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information.

7. Third-Party Links

Our software may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be reflected by the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically for any updates. By continuing to use our software after such changes, you accept the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ETC InfoSolution 
+91 8861785162