Effective Date: JAN 2025
Company: ETC Infosolutions
ETC Infosolutions (“we”, “our”, “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, purchase our software, or use our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
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Name
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Email address
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Phone number
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Billing address
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Payment-related details (processed securely via third-party payment gateways)
b. Technical Information
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IP address
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Browser type and version
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Device information
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Usage data related to our website or software
c. Transaction Information
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Product purchases
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Subscription details
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License activation details
We do not store any sensitive payment information such as card numbers or UPI IDs.
2. How We Use Your Information
We use your information to:
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Process orders and payments
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Provide software licenses and access
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Communicate updates, support, and service information
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Improve product performance and user experience
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Maintain security and prevent fraud
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Comply with legal, accounting, and financial requirements
3. How We Store & Protect Your Data
We use industry-standard security practices to protect your information, including:
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Encrypted communication (SSL)
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Secure servers
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Restricted access
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Regular security audits
While we strive to protect your information, no method of transmission over the internet is 100% secure.
4. Sharing of Information
We do not sell or trade your personal data.
Your information may be shared only with:
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Trusted third-party service providers (payment gateways, hosting providers)
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Legal authorities if required by law
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Internal team members who need access to provide support or services
All third parties follow strict confidentiality standards.
5. Cookies & Tracking
Our website may use cookies to:
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Improve user experience
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Analyze website traffic
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Save login preferences
You may disable cookies in your browser settings.
6. Data Retention
We retain your information only for as long as necessary for:
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Providing services
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Legal or financial record-keeping
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Customer support and warranty purposes
After this period, data is securely deleted.
7. User Rights
You have the right to:
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Request access to your personal data
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Request correction of inaccurate information
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Request deletion of your data (where legally permitted)
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Opt-out of marketing communications
To exercise your rights, you may contact us through our website.
8. Third-Party Links
Our website may contain external links. We are not responsible for the privacy practices or content of third-party websites.
9. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.
Continued use of our services indicates acceptance of the revised policy.
10. Contact Information
If you have any questions about this Privacy Policy, please contact us through the official contact details available on our website.
If you have any questions or concerns about this Privacy Policy, please contact us at:
ETC INFOSOLUTIONS
+918861785162